Website Privacy Policy

Last modified: 6/11/2024

Introduction

Paladin Medical, Inc. (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this privacy policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website https://paladinmedical.com/ (our “Website“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

On this Website by way of the CONTACT US form.

It does not apply to information collected by:

Any third party including through any application such as third-party website monitors which may link to the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You and How We Collect It

We collect information from and about users of our Website who complete our CONTACT US form, including information:

By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information“);

We collect this information directly from you when you provide it to us on the CONTACT US form.

Information may be collected automatically as you navigate through the site by way of third-party agencies, such as Google Analytics or other similar entities. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

Information You Provide to Us

The information we collect on or through our Website may include:

Information that you provide by filling in the forms on our CONTACT US page. This includes information provided at the time or for information when you report a problem with our Website.
Records and copies of your correspondence (including email addresses) if you contact us.

Information Collected Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, third-party automatic data collection technologies may collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information collected automatically may include information, which may be reported to us and we may maintain it or associate it with information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better service, including by enabling us to:

Estimate our audience size and usage patterns.

We do not collect personal information automatically, but we may tie non-personal information collected automatically to other sources or that you provide to us.

How We Use Your Information

We use information that you provide to us, including any personal information:

To reply to your request for information by way of the CONTACT US form.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
In any other way we may describe when you provide the information.
For any other lawful purpose with or without your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose information that you provide as described in this Privacy Policy:

To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “contact us” feature of our Website, we will transmit the contents of that email and your email address to the proper recipients.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Paladin Medical, Inc., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

Residents of certain states may have additional personal information rights and choices.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

Confirm whether we process their personal information.
Access and delete certain personal information.
Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah).
Data portability.
Opt-out of personal data processing for:
- targeted advertising (excluding Iowa);
- sales; or
- profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please contact us at https://paladinmedical.com/contact/.

General Data Protection Regulation (GDPR)

We only process your personal information when you provide the completed CONTACT US form on our website. The only other uses would be when we are advised it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests. The Company may rely on the following criteria to process your personal information:

We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

For Canadian Residents

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way,

For investigations and fraud detection and prevention,
For business transactions provided certain conditions are met,
If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim,
For identifying injured, ill, or deceased persons and communicating with next of kin,
If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse,
If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province,
If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records,
If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced,
If the collection is solely for journalistic, artistic, or literary purposes,
If the information is publicly available and is specified by the regulations.

Data Security

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to make any changes we must make to our privacy policy without notice. The date the privacy policy was last revised is identified at the top of the page. You may periodically visit this privacy policy to check for any changes.